All products are shipped directly from Malaysia. The cost and delivery time of your order
estimated upon checkout. Please expect slight delays for orders shipped during peak seasons
(Christmas, etc). All orders in Malaysia will be delivered via various
Rentas Health online store only accepts payment via Credit Cards, iPay88 and online
If you are having trouble during checkout please do the following before contacting us:
1 – change browser or clear cookies in current browser
2 – Make sure if you are checking out without using Paypal that you are not entering in an
address that is associated with a Paypal account. This confuses the checkout page and will
result in an error.
Customers have the right to return and exchange any purchased items with defining the reason
within 7 (fourteen) calendar days from the moment of receiving those items from the Seller
the Seller’s representatives. The items can be returned and exchange if their consumer
properties, factory labels, and ready-for-sale condition are preserved.
To return and exchange the items, Customers must submit the copy of proof of purchase and
in the return request form.
Rules on returning and exchanging Items with discovered defects:
• Customers are entitled to notify the Seller of any discovered defects and demand to
them within 7 (seven) calendar days from the moment of the receiving the Items from the
or the Seller’s representatives. The only exception are defects caused by improper handling
the Items by the Customer.
• Customers do not have the right to refuse the Items and request for a money refund. The
must be returned and exchanged by the Seller, and their items, factory labels, and
ready-for-sale condition are preserved.
• To return and exchange the Items, you must submit the copy of proof of purchase and fill
the return request form.
Should you wish to make any returns, please email email@example.com. Returned goods should
arranged to be delivered back to Rentas Health (No 1 Jalan Perindustrian Desa Aman 1A,
Desa Aman, 52200 Kepong, Kuala Lumpur). Rentas Health will not be liable for any goods
during delivery of returns.